General FAQ's | Sevylor

I have found spare part that I want to order, what can I do?

Please contact our customer service teams who will be able to assist you in finding retailers in your area who carry Sevylor Spare parts.

Where can I buy Sevylor products?

You should go to our retailer locator section on our website to see any retailers based in Europe who sell Sevylor products.

There is a problem with my Sevylor product and it is still in warranty, what do I need to do?

You should contact the retailer from which you bought the product with your proof of purchase in order to make a claim under the warranty.

Is there any service center where I can bring my Sevylor product?

We work with several repair service centers across Europe. Please contact our Customer Service Teams. You can also return the product to the retailer where the item was purchased.

My product is out of warranty and has a defect, what can I do?

You should go to the After sales section on our website to see if there are any spare parts for your Sevylor product in 'exploded view' file.